Market Focused owners are just that – focused on what the market wants. They poke around and find holes in the way customers are being served...
You’ve got your business plan in place, and you have the money to get started. Now you need to build an organization of employees that know...
If you are considering taking in a partner, make sure you are able to deal with a different set of possible problems. But there are tips...
If you have decided to go into business for yourself, do not jump in without some careful thought. You need to come up with a plan,...
Your Guiding Principles are more important to your business than anything you sell.
Customer service means many different things to different people. We all have our personal expectations of what we want or expect from those we do business...
There is more involved in customer relations than simply making a sale or handling a complaint. If you seem to be having problems keeping customers, you...
Stop networking, and start building a network. Stop collecting contacts and start making true connections.
Having a good product, or providing a needed service is what makes you start your own business. But unless you have figured out what customers want...
There is a book titled "When they Zig you Zag" which is written by Simon Reynolds. Not sure how you can get it now but if...