customer retention – BusinessBlogs Hub

2 Ways To Gain More Positive Google Reviews For Your Business

BusinessBlogs — Mon, 02 Oct 2023 18:48:23 +0000

Is your business struggling to gain positive Google reviews? There are two sure-fire ways you can get more reviews and get start on them immediately. This article focuses on how businesses can enhance customer journeys and customer service to get more positive Google reviews. Let’s begin with customer service. 1. Customer Service Nothing focuses on […]

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5 Reasons to Use Customer Surveys

BusinessBlogs — Tue, 05 Sep 2023 20:49:20 +0000

Not only are customers always right, they always know best about your product or service. At the end of the day, customers drive the value, benefit, and worthiness of your product or service and your overall brand. Knowing what pleases your customers, what they like, and what satisfies their needs is crucial for the long-term […]

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Four Strategies To Get Debtors To Pay Your Small Business

BusinessBlogs — Mon, 26 Jun 2023 04:47:06 +0000

Is your small business struggling to get clients to pay your invoices? There are strategies you can use to get debtors to pay you. It’s easy to fall into the trap of believing it is just small customers like startups and micro-businesses that struggle to pay their bills. However, big companies and, dare we say […]

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How Paid Adverts Can Build Up Customer Loyalty

BusinessBlogs — Thu, 27 Jan 2022 02:14:42 +0000

You may think advertising and customer loyalty are incongruent and shouldn’t be used in the same sentence. However, times have changed, and genuine and trustworthy advertising wins customers and can go a long way toward building up their loyalty. There are many proven marketing strategies for securing customer loyalty including discount coupons, free samples, exclusive […]

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Loyalty Programs vs Reward Programs

BusinessBlogs — Thu, 09 Jan 2020 23:30:37 +0000

Statistics indicate that businesses generate most of their sales through their existing customers. Even more striking is that it is significantly more expensive to attract a new customer than to retain an existing customer. That’s why businesses spend so much time and effort maximizing returns from existing customers through loyalty and reward programs. A proactive […]

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These 3 Myths Almost Put These Companies out of Business

BusinessBlogs — Wed, 25 Sep 2019 22:10:24 +0000

Brand loyalty is a major factor in customer retention; in fact, customers who feel emotionally connected to a brand will stay with a brand longer than customers who don’t have that connection. With that said, one thing that’s guaranteed to shatter that emotional connection is scandal. Many brands that face scandals are never able to […]

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7 Customer Retention Tips For IT Companies

BusinessBlogs — Thu, 19 Sep 2019 03:34:46 +0000

Customer retention is one of the most vital investments for IT companies. The goal is simple: to keep as many customers on board as possible. However, this is a lot easier said than done. Existing customers can leave for a variety of reasons, including poor customer service and not paying attention to their evolving needs. […]

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10 Ways To Encourage Return Customers

BusinessBlogs — Tue, 16 Oct 2018 20:48:46 +0000

Growing your business is not all about getting new customers through the door. Return customers are also critical and can make up the most significant portion of sales. Did you know 80% of your sales will come from just 20% of your customers? Therefore, if your business is attracting new customers but few return and […]

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Vanity Numbers for Marketing Your Business

BusinessBlogs — Sun, 07 Oct 2018 20:08:26 +0000

Using a vanity number is one of the oldest marketing techniques for business owners. Vanity phone numbers are essentially phone numbers that are repetitive or easy to remember. These numbers are often toll-free and the numbers can be used to form words. Pizza restaurants, for example, can use a phone number like 1-800-PIZZA to ensure […]

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Should Your Company Offer Coupon Codes?

BusinessBlogs — Sun, 24 Jun 2018 21:57:42 +0000

Your company has developed a new product and your marketing team is trying to sell as many items as possible through the company’s website. The product does not sell as you expected, leading to one of the team members raising an idea… ‘What if we offer coupon codes to reduce the product’s purchase price? Fast […]

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