Getting new customers may not always be easy, but keeping them is even harder. The trick to customer support is to sell something, send your customer...
The best way to keep customers is to give them a product they want or need, can use, and that they can get help with when...
Customer service means many different things to different people. We all have our personal expectations of what we want or expect from those we do business...
It is always a good idea to survey your customers once in a while. And there are really many ways you can do it. You can...
There is more involved in customer relations than simply making a sale or handling a complaint. If you seem to be having problems keeping customers, you...
Having a good product, or providing a needed service is what makes you start your own business. But unless you have figured out what customers want...
No matter how good you are, when selling either a service or a product, you are bound to get hit with some complaints. Managing customer complaints...
All business owners know that in order to grow or even to survive they have to cultivate and nurture relationships with existing and potential clients. Why?