While there are never any guarantees when someone opens up a small business, most business owners do not expect to go out of business sooner rather...
Have you been in business for a while but don’t seem to be getting many new customers? There are a number of reasons why this could...
All business owners should want to keep their customers happy and spending. That isn’t always easy if you don’t have lots of retail experience. So, we...
Your clients are your bread and butter no matter how big or small your business is or what type of services and goods you offer. Therefore,...
It’s time to assess your business’s customer service. Is your business doing all it can for your customers and is your business customer-friendly? These are hard...
In an age where goods and services are so readily accessible to consumers, businesses must make an extra effort to convert a customer into a repeat...
For many businesses, social media is one of the number one forms of communication and contact. Users and customers go to corporate social media pages for...
What’s your business objective goal? May be helping people for their own needs, right? Ultimately, you become a customer service provider. Being a customer service provider...
J.C. Penney will not survive for very long because of the following 3 reasons. First, a retailer cannot lose as many customers as they have and...
This story is making the rounds on Facebook. Regardless of the validity of the story it shows how much customer service staff are in the line...