Customer Service – BusinessBlogs Hub

Key Insights From A Freshdesk vs Zendesk Comparison

BusinessBlogs — Fri, 27 Oct 2023 04:30:14 +0000

The reputation and success of a business hang on its customer service. Two leading cloud-based customer service and support systems are Zendesk and Freshdesk. Zendesk and Freshdesk are reputable solutions that provide customer support and helpdesk software solutions for businesses to manage and streamline their customer support processes. Their choice often depends on the business’s […]

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9 Strategies For Getting Good Customer Reviews

BusinessBlogs — Fri, 23 Dec 2022 22:12:49 +0000

Before customers purchase from your store, they need assurance that the goods and services you provide are legitimate. They ascertain this by reading previous customers’ reviews of your interests. Reviews can be in ratings, images, videos, blogs, or user-generated content. Including reviews on your website enables you to develop trust with your customers, increase your […]

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6 Tips To Stop Missing Important Customer Calls

Guest Contribution — Tue, 17 May 2022 22:56:35 +0000

According to research by Microsoft, one in three customers says that not being able to get in touch with an actual human is the most frustrating part of a bad customer experience. Regardless of industry or the company’s size, every touchpoint with customers, including phone calls, matters to sales and customer service. With technology stepping […]

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7 Important Business Lessons From The Hotel Industry

BusinessBlogs — Wed, 08 Sep 2021 06:04:20 +0000

Working in hospitality comes with its own set of challenges and issues. Plus, there are many unique problems to working in a hotel, hostel, motel, etc., which you can’t really find anywhere else. However, as different as this particular industry can be, other businesses can still extract valuable lessons from it. This article will cover […]

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Boost Your Sales Success: 5 Business Changing Sales Tips for Success

BusinessBlogs — Wed, 04 Mar 2020 01:11:32 +0000

How important are sales to a business? Sales are responsible for generating revenue for your business. That’s all your sales team does. They’re the link between your customer and your company. When people are loyal to your sales rep, they’re loyal to your company. That’s how critical sales are to your business. Without sales, you […]

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The Secrets Behind Great Customer Service

BusinessBlogs — Wed, 02 Oct 2019 22:17:31 +0000

There’s no one big secret to great customer service. However, there are several things that you can do to ensure that your customer service skills are up to par. It isn’t hard to be a great customer service representative. However, like all things in life, it comes with practice. Practice makes perfect, right? On the […]

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How To Improve Your Customer Relationship In Business

BusinessBlogs — Fri, 15 Mar 2019 01:03:15 +0000

Customers are essential to your business because you wouldn’t make any money without them. Some businesses often neglect their customers, particularly those loyal to the company, for a while. So, here are a few ways to improve your customer relationship for your business. Easy Ways To Communicate Nothing more frustrating for a customer than having […]

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How To Use Your Business USPs To Beat Competitors

BusinessBlogs — Tue, 13 Nov 2018 22:32:49 +0000

A Unique Selling Proposition, commonly abbreviated as USP, refers to the elements of your brand and everything about your business, including your products, services, and staff, that consumers recognize as unique. USP is a marketing concept that emphasizes the unique aspect of a product, service, or brand that sets it apart from its competitors in […]

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Using Live Chat, Email, Voicemail To Improve Customer Service

BusinessBlogs — Wed, 19 Sep 2018 23:24:53 +0000

With more customers moving their purchases online, their expectations are the sites will be available to answer their queries. Of course, unless your business needs humans available for customer support every hour of the day, you’ll be using Chat apps, email, or voicemail. Live Chat Live chat is not always ‘live’ for the humans in […]

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Never Underestimate The Importance Of Customer Service

BusinessBlogs — Wed, 28 Feb 2018 20:41:55 +0000

Just because you have the most incredible product that’s been brought to market, don’t expect that this alone will enable you to sell hundreds of units and make a stratospheric profit. While you need to conduct some meaningful market research, identify a gap, play to your niche and launch a product that will solve a […]

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