Customers are the bread and butter of any successful business. Without them, your company is nothing more than a name and a logo that people might...
Phones have changed immensely over the past couple of decades, and these changes have had a great impact on the business world, besides on just our...
Japan is one of the world’s well-known demographic and economic trendsetter. Exerting significant commercial influence in global markets, it is a leading consumer and producer of...
If you’re a reseller who has attempted shipping your expensive IT equipment to a client in another country, and experienced an unfortunate delay, you’re aware that...
A drop in staff morale can result in unhappy customers and a drop in productivity. Therefore when it comes to your employees and other staff, it...
Part of running a business means having to deal with unhappy customers from time to time. It is simply part of the territory that you may...
You may be considering starting a career in customer service but can’t decide if it is the right job for you. The first thing that you...
You’ve been putting a lot of time and energy into finding and attracting new customers. That is how you grow your business, right? Well, not entirely....
The strategic management and marketing of a service business is completely different from that of a manufacturing business. While all kinds of companies are trying to...
Whether you’ve just started your own business, or you’ve had it for a while and you want it to expand, there are many different ways you...
